Delivery Information

Pick up Items

We offer a cash and carry option, simply purchase online and click pick up option. In these cases, you must contact info@mylestoneinteriors.ie to get an expected date and time for pick up.

Shipping is charged on the total of single or multiple purchases weight & size. For multiple orders in one transaction please email or ring for a quote on shipping, As saving can be made on the shipping of large orders.

The total delivery charge will be notified to you before the checkout stage prior to your completion of purchase. Where contact for shipping details is highlighted, we simply require your address and postcode to finalize the shipping cost, All inquires will be answered within 12 hours of contact, (International orders) please email 0r phone 353646626331 to check first the cost and availability of shipping a particular item as we don’t ship all our items internationally,  

Delivery

Items in stock, please allow up to 14 working days delivery time. Email or call for priority shipping a surcharge may apply.
Products are subject to availability and delays may sometimes occur that are outside of our control.
If your order is not available we will contact you to give an estimated date of availability.
You must ensure that you give a mobile number and an all-day contact number for our delivery company/agents, We will let you know in advance the delivery date and approximate time of delivery. If there is nobody there to accept goods on the delivery day & you are uncontactable by shipping agent/delivery person you will be charged for the reshipping of goods.

Goods are delivered to the door. The driver is not responsible for furniture moving or placement within the home. The driver is not responsible for assembly.  We do not accept any responsibility for damages incurred during placement or assembly.

Point of delivery

Please check the contents of your delivery immediately, To ensure that all of your items are accounted for and the packaging is intact and unopened. Do this prior to signing for packages. All risk of damage and loss becomes your responsibility at the point of delivery
If you find that your product packaging is damaged upon receipt do not accept delivery unless you are sure the product within is undamaged.

Damaged goods

If an item is broken you must contact our returns dept. at info@mylestoneinteriors.ie within 24hrs of delivery. A pick-up procedure will be put in place. After 24hrs of delivery, no returns will be processed.

Please be aware that return shipments must be secure and WITH ALL ORIGINAL PACKAGING and all parts present & in tacked as failure to do so may result in non-exchange

If upon inspection and we accept the responsibility for the flawed/damaged product and it is not due to customer damage we will replace or repair the item and will endeavour to do so within 28 days of the return date.